Mastering the Art of Asking: The Right Way To Request Patient Reviews
- 2 Minute Read -
Patient reviews are the secret sauce to supercharging your practice’s online reputation. They’re not just nice-to-haves; they’re trust builders, reputation boosters, and marketing gold. But let’s be real—many dentists are stuck on how to ask for them. Spoiler: It’s not just about asking. It’s about crafting an experience that makes patients WANT to share their thoughts.
No worries! We’ve got your back with a step-by-step guide to snagging those stellar reviews. Ready to dive in? Let’s go! 🚀
Why Patient Reviews Rock
Before we jump into the ‘how-to’, let’s chat about why reviews are a big deal. They’re basically your practice’s online voice, showing off your care quality and how happy your patients are. With 90% of folks trusting online reviews like personal recs, you NEED to be in the game.
Plus, Google loves them! More positive reviews = higher search rankings = more patients = winning! 🏆
Asking for Reviews: The Right Way
- Timing is Everything ⏰
Ask for a review right after a fab experience. Routine cleaning or complex procedure? Doesn’t matter—strike while the iron is hot!
Tip: Make it part of the checkout. After booking their next visit, say, “We’d love your feedback! Could you leave us a review online?” - Make It Personal 💌
Generic requests? No thanks. Personalize it! Mention their visit and thank them for trusting you.
Example: “Hi [Patient’s Name], it was awesome seeing you today! We’d love to hear about your experience online.” - Offer Multiple Platforms 📱
Everyone’s got their favorite site—Google, Yelp, Facebook, or your website. Give them options with easy links.
Pro Tip: Hand out a card with a QR code linking to your review page. Quick and effortless! - Highlight Their Impact 🌟
Patients might not know how much their reviews help. Let them know their words make a difference.
Suggested Message: “Your reviews help us reach more patients and provide even better care. We’d love to hear about your experience!” - Follow Up—But Keep It Chill 🔄
If they forget, a gentle nudge is cool. Just don’t hound them. A polite follow-up is all you need.
Example: “Just a quick reminder! We’d still love to hear your thoughts on your recent visit. Here’s the link again—thanks for being awesome!”
Tools to Make Life Easier 🛠️
Automate review requests with email systems, text follow-ups, and review management tools. Spend less time chasing reviews, more time caring for patients!
Avoid These Pitfalls ⚠️
- No Bribes: Gifts or discounts for reviews? Nope. Against platform rules and could backfire.
- No Pressure: Ask like it’s an invite, not an obligation. A light touch is key.
Final Thoughts: Turn Happy Patients into Vocal Champions 🎉
Building a killer review presence takes time. Be consistent, patient-focused, and eager to learn. Nail the review ask, boost your online rep, and deepen patient trust.
Amplify360 can help you take this to another level with our RAVE Review System (Reputation Vault/reviews)—This service integrates into your Practice Management Software to automatically send out review requests to patients via SMS and/or email following an appointment — with the reviews then sent to Google & Facebook. As the reviews are tied to GMB listings, this further improves your local search results. If you'd like to learn more about becoming the number one dentist in town, reach out to Shelby and schedule your Discovery Call.
Embrace the chance to let your happy patients shout your praises. Their words? Your practice’s success! 🚀
