Your speakers
Dr. Frank Clayton
Dentist, former practice owner, and strategic practice advisor
Lori Bernardo
Director of Practice Growth, Amplify360
Frequently Asked Questions
Why are my patients suddenly delaying or canceling treatment?
It's not just you — and it's not random. There's a very specific pattern happening right now that's affecting practices across the country, and once you understand what's actually driving it, you can respond to it strategically instead of just reacting. We break it all down in the webinar.
How do I protect my practice's production during the summer months?
There are specific moves that work — and specific ones that feel right but actually make things worse. In the webinar, Frank and Lori cover both so you can walk away with a clear picture of exactly what to do and what to avoid between now and the fall.
How much should dentists spend on marketing?
Industry benchmarks from the ADCPA suggest most practices should invest between 3-5% of collections on marketing, though this varies depending on your growth stage. A newer practice looking to ramp up new patient volume will need to invest differently than an established practice focused on attracting higher-value cases. The more important question is not what you spend, but whether you can track what you're getting back.
Why isn't my dental marketing bringing in more patients?
Most dental marketing fails because it's disconnected from what actually happens inside your practice. Agencies track digital metrics like clicks and impressions, but those numbers don't tell you if the right patients are scheduling, accepting treatment, or coming back. Without connecting your marketing to your actual practice data — production, case mix, schedule — it's largely guesswork.
How do I know if my dental marketing is actually working?
If you can't clearly tie your marketing spend to patients in your chair and revenue collected, it's not working hard enough for you. Effective dental marketing should show you where new patients are coming from, what they're worth over time, and which channels are driving the best results — not just impressions and click-through rates.
How long does it take for dental marketing to generate new patients?
It depends on the strategy, but in one real practice we have worked with, marketing spend began generating profit within 37 days. The longer view matters more, though: A new patient who generates $500 in month one can produce over $1,000 by month six — and with a patient lifetime of 5-10 years, the return can be 18:1 over time.
How long is the session?
Plan for 30-40 minutes.
Who typically attends webinars like this?
Practice owners, dentists, managers, and anyone responsible for growth, patient flow, or strategic planning.
Do I need to download anything or have special software to join?
No. After you register, you'll receive a simple link that opens directly in your browser.
Can I share the webinar with my team?
Absolutely. Many practices register their full leadership team so everyone can align on the insights and next steps. If you'd like a replay to share after, just ask!