High Turnover Rates Kill Morale + Your Bottom Line

Does it feel like your practice has a revolving door? Do employees come and go so frequently that you forget their names? Then you might have a problem. Actually, you do have a problem because high turnover not only breaks the bonds strong teams form, it kills your production and, ultimately, your bottom line.

Getting to the bottom of an employee exodus can save you time, money, and the frustration that accompanies the need to constantly hire and retrain.

How does a workplace become plagued with high turnover?

When you’ve been in the workforce long enough, you know that a toxic culture can kill team morale, and it comes in many shapes and sizes.  

But how does a toxic environment develop? 

While personality clashes contribute to issues, unfavorable workplaces are born out of one or both of these factors: resource constraints and/or weak leadership. The common denominator of these factors is stress, and stress is exacerbated when teams are faced with staffing shortages paired with a lack of guidance on how to navigate packed days.  

Stress is a normal part of the workday, but left unchecked, it creates negative attitudes, hostility toward one another, and an all-around toxic office. It’s the perfect repellent for top talent and quality patients, so if that’s not your goal, you’ll want to take stock of your team’s health.     

What does top talent (including your team) want?

DentalPost’s 2023 Salary Survey Report reveals that professionals seek work and thrive in environments that support:

• Timely and regular pay increases 
• A positive culture that encourages professional growth
• A place where one’s work is appreciated (and everyone knows it)

Does this sound like your practice?

Aiming to create and maintain just one of these factors puts your practice in a better position to attract and retain top talent. Auditing your current team’s health, making changes to improve the culture, and checking in with them regularly goes a long way in creating and maintaining happy employees.  

Just like upgrading your patient attraction systems, you can upgrade your office systems to create an organized and well-led atmosphere people want to be a part of. And once things are moving in the right direction, you can employ a talent attraction system to start building your dream team.

Amplify360 works with hundreds of doctors to attract top talent, so if you find the toxicity of your office to be a bit too much, schedule a Practice Growth Call with us. We’ll help you build the systems you need to attract all-star professionals who want to stay.

Be sure to check out last week's blog, Office Culture & The Talent Exodus, that includes a link to our Staffing Up Made Simple Report.

If you like this topic and want more, check out DentalPost's blog, "5 Steps to Create a Positive Work Environment for Your Dental Front Office Team." Our sister company is the nation's largest job board for dental professionals.